Changelly Exchange Review: Withdrawal Fees and Safety


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  • User-friendly
  • Great customer service
  • Large number of cryptocurrencies and tokens to exchange
  • Possibility to buy cryptocurrency for fiat money
  • Automatic search for the best exchange rate




What Is Changelly?

Changelly is a cryptocurrency exchange developed by a group of professionals in 2015 and headquartered in Hong Kong. The CEO of Changelly is Eric Benz, who has more than 10 years of experience in financial technology.

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Social Media

Date of foundation


Head Office

1801-03, 18/F., East Town No.41 Lockhart Road, Wan Chai, Hong Kong

Types of cryptocurrencies

Bitcoin, Litecoin, Ripple, Ethereum, Dogecoin, DASH, Tron, Request Network

Types of support

E-mail: [email protected]
Online contact form
Help Center

Exchange commission

Crypto-fiat transactions: 5 %
Trading commission: Up to 0.25%


English, Spanish, German, Portuguese, Russian, Chinese

Why Changelly

Why Changelly

Changelly is a cryptocurrency exchange service that operates in automatic mode. The platform began its work in 2015. In 6 years of successful operation, the company has gained popularity among traders around the world. The exchange focuses specifically on the international market, and the interface of the official website is presented in 12 languages.The main office of the organization is registered in Malta in the city of Valletta. Also, the company's headquarters is located in Prague, where the regulation of the platform is carried out.

Changelly Blog

In addition to the standard functionality, the site features an informative blog, where the client can find information not only about the latest news of the company itself, but also find informative articles on financial topics and about cryptocurrencies, among others. There are also educational materials for beginners, namely tutorials, basic terms and advice from professional traders.

The site was developed by the creators of the most popular Minergate pool. Charlie Shrem (co-founder of BitInstant and Bitcoin Foundation) and equally famous Konstantin Gladich are respected in the cryptocurrency environment, and their joint product, Changelly, combines several useful functions. It acts as a cryptocurrency exchanger, and owners of thematic websites can use it as a widget. It's also a great API for marketplaces. One of the important points - affiliate program, it allows you to regularly increase your income by attracting new referrals. It is easy to take advantage of this offer - each exchange client who exchanges money by clicking on the attracted widget brings the owner of the resource 50% of the profit from the transaction. The link to Changelly for referrals is installed quickly, placement does not require any special skills. All data on the income of finances is stored in the section "Affiliate Program". There's also a selection of banners, promotional materials and logos, convenient for downloading and further installation.

The functionality of the exchanger attracts customers from all over the world, so the interface is made in English, familiar to many traders. There are translations in several other languages (Russian, French, Chinese, Japanese, German, Spanish, Portuguese, etc.), but only the most important topics - most of the material is untranslated. At the same time, all the information is organized into structured sections, which makes it easy to find even for beginners who do not speak English. Several sites and wallets work with the platform.

Login via social networks

The service already has a high level of trust, the number of its visitors is constantly increasing. The support service is available around the clock, so that after stating the problem without delay, an option for its solution is offered. You can contact the managers either through the feedback form or via e-mail. Registration procedure is minimal - you only need to specify your email address, which will send a letter with your personal password, and after you enter it you can go to your personal cabinet. You can make this process even easier by logging in through social networks. It is not possible to refuse to register - the technical service considers this procedure necessary to help in case of problems with transactions.

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How to exchange cryptocurrency for Changelly?

To make a cryptocurrency exchange on the platform, a user needs to make a few simple steps:

  • Choose the cryptocurrency to exchange;
  • Confirm the transaction by logging in to the system;
  • Send the amount to the specified address and receive the cryptocurrency to your wallet within a few minutes at the best market offer.

The trading platform is suitable for both experienced traders and beginners. A professional will be able to understand the functionality of the platform in 10-15 minutes after registration. For new users, a large amount of training materials are provided, which also contributes to a quick learning curve. Since the platform is a cryptocurrency exchange service that works in automatic mode, the site does not have a terminal as such.

To enable traders to get quick access to the project's functionality anywhere and at any time, a mobile application has been developed. Thus, clients can trade without using a laptop or desktop computer. Both Android and iOS versions are available.

Verification on Changelly

The service has a fairly simple registration process, as the user only needs to specify an email address and follow the link that will be specified in the letter that comes from the company. Also, for the security of their account, the client should connect two-factor authentication.

As for the identity verification process, it is not mandatory for clients and is performed at the request of the service administration to certain traders, addresses and specific operations with cryptoassets. Such activity is conditioned by the mitigation or prevention of possible risks, which are associated with the policy of money laundering and other illegal activities. In this case, the user will be sent a letter to the specified email address with a request to provide the following documentation:

  • A high quality photograph of the identity document;
  • Proof of origin of funds;
  • Any other applicable documentation.

After providing all the requested documentation, the transaction will be subject to processing. Generally, the verification process takes anywhere from a few days to a few weeks. However, due to the fact that the platform is quite large, identity verification can go faster.

Verification on Changelly

You can also connect two-factor authentication to protect your account.

How to buy BTC on Changelly in the UK?

How to buy BTC on Changelly?

Since 2016, it is possible to buy tokens for fiat money using Visa or Mastercard debit or credit cards.
More details about the process of buying bitcoins for fiat money can be found in the video below:

Terms of buying cryptocurrency on Changelly

The platform can be used by any adult and legally capable person who is not a resident:

  • Cuba,
  • Iran,
  • North Korea,
  • Crimea,
  • Sudan,
  • Syria,
  • United States (including Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the U.S. Virgin Islands: St. Croix, St. John, and St. Thomas),
  • Bangladesh,
  • Bolivia

Advantages and disadvantages of  Changelly crypto exchange



  • Large number of cryptocurrencies and tokens to exchange
  • Easy registration procedure
  • Possibility to buy cryptocurrency for fiat money
  • High security level
  • Simple and user-friendly interface
  • Automatic search for the best exchange rate
  • Quick confirmation of transactions
  • Low fee
  • The interface is not fully translated into different languages
  • Complicated process of buying coins for fiat


Changelly has an excellent reputation, and the attendance of the exchange is growing every day. You can contact the support team at any time, which will answer very quickly. In addition, the platform has automatic tracking of the best rate, a huge number of cryptocurrencies to buy and sell and increased security. The developers do not stop at the success achieved and periodically improve the interface, expand the functionality, add new currencies for exchange.

Changelly Review Summary 

83% Overall

We have analyzed key features of Changelly based on 3 important criteria for choosing crypto exchange:

  • Trustworthy
  • Usability
  • Fees
    Based on researches and our own tests, we have made an independent rating.

Jack Evans

I became a crypto asset owner in 2014, when the industry was in its infancy. Before that, I was working in the classic US and European stock markets. Since then, I have gained extensive experience in both cryptocurrency investing and day trading. I am happy to share with readers my experience with crypto exchanges, DeFi and NFT instruments.

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