CEX Exchange Review: Safe or a Scam?

CEX.IO logo


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  • User-friendly
  • Great customer service
  • Margin trading
  • Low fees, special crypto-backed loan
  • A large number of offered payment options




What Is CEX.IO?

CEX.IO is one of the best and most demanded cryptocurrency exchange platforms in the UK and other countries. CEX.IO unites a trading platform and a brokerage service and supports a large number of cryptocurrencies (Bitcoin, Ethereum, Litecoin, etc.).

CEX.IO was registered as a Bitcoin exchange and cloud mining platform in London. The company operates since 2013. It functions only as a crypto exchange since January 2015.

Navigating the Risks: A Crypto Trading Disclaimer

Trading in cryptocurrencies involves significant risks and may not be suitable for all investors. The cryptocurrency markets are highly volatile, and prices can fluctuate rapidly. Investors should carefully consider their financial situation, risk tolerance, and investment goals before trading. It's essential to conduct thorough research and seek professional advice before making any investment decisions.
Read our advice to avoid losing money in financial markets. Protect your investments today.


CEX.IO team includes more than 250 specialists who work in the company offices all around the world. Thus, the company representatives work in the United Kingdom of Great Britain and Northern Ireland, the United States of America, Cyprus, Ukraine, and Gibraltar.

Today, the company provides its services to more than 4 million clients from diverse regions.

CEX.IO Review Summary



Cryptocurrency Exchange


Company Website

Year Founded



London, the UK


https://twitter.com/cex_io (99,4K Twitter followers)


https://www.linkedin.com/company/cex-io (5, 975 employees on Linkedin)

Fiat Currency




Payment Type

Bank transfer, SEPA, SWIFT, Skrill, Visa, MasterCard, ACH


0.00% — 0.25%


Total Rank

Ease of Use

5 ⭐⭐⭐⭐⭐

User Interface

5 ⭐⭐⭐⭐⭐


4,5 ⭐⭐⭐⭐


5 ⭐⭐⭐⭐⭐


5 ⭐⭐⭐⭐⭐


5 ⭐⭐⭐⭐⭐

Payment Options

5 ⭐⭐⭐⭐⭐

CEX.IO Advantages and Disadvantages



  • 227 pairs for crypto trading
  • Low fees
  • Margin trading
  • Support for many countries
  • Reliable security system
  • User-friendly interface
  • A short list of available fiat currencies
  • Long and complicated verification procedure for increasing buying limits

Crypto-Scam Warnings

Beware of crypto-scams! Trading cryptocurrencies carries risk and may lead to loss. Research our selection of trusted services to protect your investments. Stay informed, stay secure.

Key Features

To decide whether to cooperate with CEX.IO or not, it is useful to familiarize yourself with accessible CEX.IO reviews, which would help you to make a decision. In the meantime, here is basic information about the company provided in the thesis to understand the company policy, peculiarities, and principles:

  • CEX.IO combines two services: brokerage and crypto trading
  • 8 years of experience; more than 250 workers
  • Branches in the United Kingdom of Great Britain and Northern Ireland, the United States of America, Cyprus, Ukraine, and Gibraltar
  • More than 4 million clients
  • 107 digital currencies for trading
  • 227 crypto pairs
  • A wide range of payment methods (Skrill, SWIFT, Visa, MasterCard, etc.)
  • Margin trading
  • Intuitive use interface
  • Mobile apps
  • Constant multilanguage customer support

CEX.io is a cryptocurrency exchange beneficial for every client.

CEX.IO Products & Services

CEX.IO offers the following products and services:

  • Exchange platform
  • Wallet service
  • Lending
  • Staking
  • Broker

Let’s look at the specifics of each product and service.

CEX.IO Exchange

The CEX.IO cryptocurrency exchange platform successfully operates for more than eight years. The CEX currency exchange is popular in a large number of countries, especially in the UK and the USA. CEX.IO UK is available for all UK residents as the platform accepts GBP as fiat currency for depositing and withdrawing. Moreover, CEX IO UK is so popular because the firm is situated in London.

CEX.IO provides one of the most convenient and biggest crypto exchanges in the market, which has the following features:

  • A great choice of digital currencies and crypto pairs
CEX.IO Exchange
  • A large number of offered payment options (credit and debit cards Visa and MasterCard, bank transfers with SWIFT, Faster Payments, etc.)
Payment options
  • Security system (DDoS attack protection mechanism)
  • Easy registration and verification procedure
Registration and verification procedure
  • A great choice of API solutions (REST API, WebSocket, and FIX API)

CEX.IO is a platform appropriate for beginners, experienced investors, and companies searching for a crypto solution.

CEX.IO Lending

CEX.IO lending is a unique proposition because lending is a rare offer in the industry.

CEX.IO offers a special crypto-backed loan, which allows customers to lend funds at interest to the exchange company that disposes invested funds at its own discretion. So, traders receive the possibility to acquire liquid funds without the necessity to sell their crypto funds.

Clients receive a full loan sum to their personal accounts. The loan withdrawal is approachable with the use of diverse payment options, such as credit cards, Skrill, and bank wire transfers. A loan is accessible for every registered user.

CEX.IO Lending

CEX.IO Staking

CEX.IO provides crypto staking, which is a special technique helping traders to grow their funds in staking coins and fiat. To join crypto staking on CEX.IO, you need to create a personal account, receive staking assets, and select one of them for the staking procedure. Twice a week, you can get staking rewards.

Even one crypto staking operation gives an opportunity to increase funds.

CEX.IO Broker

CEX.IO Broker

CEX.IO Broker is a margin trading platform. It's a well-designed platform, with an incredibly user-friendly interface.
A free demo version is available to help you understand how CEX.IO Broker works. 

To start trading on this platform it is simple, you need to perform a few simple actions:

  • Register (if you are already a CEX.IO user, you can skip this step);
  • Fund your trading account with any supported cryptocurrency — BTC, USDT or ETH;
  • Start trading.

CEX.IO Broker is commission free, which makes it an attractive platform for users.

Buy Crypto Assets Using Fiat Currencies

CEX.IO allows crypto trading with the use of fiat currency. Such a peculiarity is very alluring for newbies in the crypto field because they can start crypto trading even if they do not own any digital currency.

So, you can make a fiat deposit and acquire any cryptocurrency even if you are not an owner of the cryptocurrency yet. On CEX.IO, it is possible to buy digital money for traditional currencies. CEX.IO provides trading with:

  • Pound Sterling (GBP)
  • United States dollar (USD)
  • Euro (EUR)
  • Ruble (RUB)

The list of supported fiat currencies offered by CEX.IO is quite short, but it consists of the most demanded and important currencies for international trading with cryptocurrencies; so, it is appropriate for traders from all around the world.


CEX.IO payment system is simple, safe, and quick. The exchange offers a lot of diverse depositing and withdrawal methods, including the use of credit and debit cards (Visa, MasterCard) and electronic payment mechanisms like Sepa, SWIFT, Skrill, etc.

Every provided transaction on CEX.IO implies a service charge from every client.



The CEX.IO P2P system allows buyers to find sellers directly without involving third parties. The P2P cryptocurrency exchange platform only serves trading operations and cannot store clients' funds. P2P is not centrally controlled; so, it can be used by anyone who has access to the Internet.

Tokenized Stocks

Tokenized stocks (also called tokenized derivatives) are known as a type of traditional securities. More often, tokenized stocks imply shares of public companies, which trade on regulated exchanges. Tokenized stocks are securities of such companies as Apple, Facebook, Tesla, etc.

The availability of such stocks increases credibility and advances the reputation of the company-owner.

CEX.IO Trading Platform

How to Trade on CEX.IO?

Everyone who plans to trade on CEX.IO needs to pass a registration procedure first. It is necessary to create a personal account and pass a verification program.

Then, you need to make a deposit to your personal CEX.IO account. This will allow you to join trading.

There is a simple instruction with a couple of steps for beginners:

  • Select crypto-to-crypto pair.
  • Fill in the order form.
  • Confirm the order.
  • Follow the order execution.

Besides traditional crypto trading, CEX.IO offers other popular trading types, such as spot and margin trading.

Spot Trading

Spot trading is one of the most demanded trading types. The spot trading service implies the use of spot trades, which are known as foreign exchange spots (FX spots). Such spots are represented by a convention between two parties about the acquisition of a certain currency and selling of another one for a previously agreed price on a definite spot date. This service gives a chance to increase traders’ funds.

Margin Trading

Margin trading is a great service for those who do not have enough funds for trading at the current moment because a dedicated margin trading service allows them to use assets of the exchange. Thus, CEX.IO can lend you a definite sum, which is called margin, to make it possible for you to provide crypto trading. The benefit you receive from the service is a margin trading product.

The margin on CEX.IO is used for the following pairs:


Traders can get benefits from both price falls and increases due to dedicated margin trading.

Margin Trading
Margin Trading 2

CEX.IO Futures and Derivatives

Futures and derivatives of a certain company imply agreements about the purchase or sale of the determined funds for an agreed price and at a definite time. 

At the moment, there is no specific information about the plans of CEX.IO to provide such futures contracts for trading.

Which Countries Does CEX.IO Support?

CEX.IO supports more than 200 countries. The main office of the company is located in London, but CEX.IO also has branches in the USA, Cyprus, Ireland, Ukraine, and Gibraltar.

Due to the CEX.IO review UK citizens are the most active users of CEX currency exchange.

Consider that in some supported regions could be different peculiarities of the use of CEX.IO due to local regulations. Thus, there is a certain number of cryptocurrencies, which are not accessible for clients from Canada, China, the USA, and South Korea.

List of Countries Banned by CEX.IO

There are still countries banned by CEX.IO regardless of the long list of supported regions:

  • Afganistan
  • Bosnia and Herzegovina
  • Burundi
  • The central African Republic
  • Cuba
  • The Democratic People's Republic of Korea (DPRK)
  • The Democratic Republic of the Congo
  • Ethiopia
  • Guam
  • Guyana
  • Guinea Bissau
  • Iran
  • Iraq
  • Japan
  • Lao People's Democratic Republic
  • Lebanon
  • Libya
  • Mali
  • Pakistan
  • Puerto Rico
  • Singapore
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Tunisia
  • Uganda
  • US Virgin Islands
  • Vanuatu
  • Venezuela
  • Yemen
  • Zimbabwe

In addition, CEX.IO is available for only 48 states in the USA.

How to Get Started with CEX.IO in the UK?

Registration Process

The registration process on the CEX.IO trading platform is simple, and it does not take a lot of time. There are only a few steps you need to execute:

  • Find an official CEX.IO website.
  • Click Register in the upper right corner.
Registration Process
  • Create your personal account.
Create your personal account
  • Confirm your email.
Confirm your email
  • Familiarize yourself with the terms and conditions and accept the privacy policy.
  • Provide account activation.

Due to the simple and convenient interface, the registration does not require a lot of effort.


Does CEX.IO Require KYC?

To guarantee a first-class level of security for its workers and clients, CEX.IO requires users to pass AML/KYC verification.

Thus, the verification process on CEX.IO includes several stages:

  • Identity verification (the company verifies your documents)
  • Card verification (for transaction protection)
  • Address verification
  • Social media verification
Social media verification

Account Types

CEX.IO offers two types of personal accounts:

  • Basic account
  • Verified account
Basic Account

On CEX.IO, it is allowed to avoid account verification. For instance, you can avoid a card verification procedure if you decide to connect your payment card to your personal account and make a fiat deposit.

Verified Account

Every customer can carry CEX.IO Account Verification and receive access to a verified account. With such type of account, you get the possibility to use all services provided by the platform, including the use of all offered payment options and cryptocurrency for depositing.

Deposit and Withdrawal Options

How to Buy Crypto on CEX.IO?

To become a trader who acquires crypto on CEX.IO, it is necessary to provide two processes: depositing and withdrawal.

To make a deposit on CEX.IO, customers need to:

  • Open the Finance page on the official CEX.IO site or click Deposit on the main page.
  • Choose the currency for depositing (you can deposit with fiat and cryptocurrencies).
  • Put in a definite deposit sum.
  • Select the payment option.
  • Enter personal information (phone number).
  • Confirm the transaction.

To withdraw your digital asset, you need to:

  • Open the Finance page or click Withdraw on the main page.
  • Select the currency for withdrawing.
  • Enter the wanted sum for withdrawing.
  • Choose the payment method.
  • Enter personal information (phone number).
  • Confirm the operation.

You can deposit and withdraw using all offered payment options.

Cryptocurrencies Supported by CEX.IO

The CEX.IO exchange rate is high because the platform allows trading with cryptocurrencies and traditional money.

Coin Support

CEX.IO offers a great cryptocurrency variety:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Bitcoin Cash (BCH)
  • Ripple (XRP)
  • Bitcoin Gold (BTG)
  • Dash (DASH)
  • Litecoin (LTC)
  • Stellar (XLM)
  • Tron (TRX)
  • BitTorrent (BTT)
  • MetaHash (MHC)
  • Ontology (ONT)
  • Ontology Gas (ONG)
  • Cosmos (ATOM)
  • Tezos (XTZ)
  • Matic Network (MATIC)

Consider that some options from the list of digital currencies are not available in some countries due to local regulations.

Fiat Support

CEX.IO proposes the possibility of a fiat deposit. You can start trading with the following fiat currencies on CEX.IO:

  • Pound Sterling (GBP)
  • United States dollar (USD)
  • Euro (EUR)
  • Ruble (RUB)


CEX.IO Trading Fees

CEX.IO fees are special commissions you need to pay to the company for any service it provides.

As the company carries CEX money exchange, there are peculiarities of fees for makers and takers. Thus, the CEX.IO fee system is based on your 30-day trading volume for all selected trading pairs. The minimum fee for takers is 0,25%, and for makers, the fee starts with 0,15%. When the trader’s volume increases, fees for takers can reduce to 0,01% and those for makers to 0,00%.

CEX.IO Deposit Fees

Deposit fees could be different for customers depending on their region, the currency they use, the payment option they select, etc.

The deposit fee for all accepted fiat currencies (GBP, RUB, EUR, USD) is 2.99% when you use credit cards Visa and MasterCard. In addition, the deposit fee for UK citizens who choose Skrill is 3.99%.

CEX.IO Withdrawal Fees

Withdrawal exchange fees on CEX.IO differ from each other depending on the chosen currency.

Due to the CEX.IO fee schedule for UK, US, and European citizens, CEX.IO withdrawal fees with the use of Visa are up to 3%, and MasterCard – up to 1.8%. To CEX IO withdrawal commissions, it is necessary to add determined sums. Thus, for UK citizens, this sum is £2.10.

When you choose such a payment method as bank transfer, the fee includes 0.3% and a definite sum. UK citizens should pay 0.3% and £25.00.

CEX.IO Limits

The platform provides the lowest and the highest limits for crypto trading. There are different limits for every payment method and operation.

For instance, for UK citizens, it is possible to start trading using SWIFT only when they deposit at least £300. At the same time, there is no high limit of the deposit when you use SWIFT. Though, when clients use Faster payment, there is a maximum sum for depositing, which is £250,000.00.

Buying Limits

A variety of buying limits on CEX.IO depends on the availability of four verification types:

  • Identity
  • Address
  • Enhanced
  • Corporate

For owners of an identity type, there are daily limits for deposits and withdrawals. They are $3,000.00 $10,000.00 respectively. For address-type deposits and withdrawals, the limit is up to $10,000.00.

Buying Limits

The use of advanced and corporate accounts implies unlimited service.

Regulation and Security

Is CEX.IO Safe?

If you are wondering is CEX.IO safe or not, take into account the high level of the CEX exchange rate among traders from all over the world. CEX.IO is one of the safest crypto exchanges on the market. The company provides reliable encryption mechanisms, safe payment methods, and a complicated verification procedure.

CEX.IO is compliant with PCI DSS (Payment Card Industry Data Security Standard); so, the company has to meet all the requirements of this organization with international authority.

Additionally, it is recommended to protect your account by using two-factor authentication (2FA) through SMS or Google Authenticator. CEX.IO assures credit card clearing as well.

Is CEX.IO Regulated?

The company is officially registered in the UK and has official approval from FINCEN. Moreover, CEX.IO provides KYC (know your customer) and AML (anti-money laundering) policies.

Could CEX.IO Be a Scam?

Is CEX.IO a scam or not? You should check CEX.IO reviews and realize that the company is not fake or fraud. CEX.IO has official registration and a flawless reputation. It is regulated by respectable international organizations. The company does not have complaints from defrauded customers.

Was CEX.IO Hacked?

CEX.IO has never been hacked. So, this platform is considered to be one of the safest in the industry. Your safety is assured by the progressive encryption system and verification procedure.


Desktop App

CEX.IO provides a special desktop application besides a mobile app. It is possible to use such an app on your computer or laptop. Thus, the app CEX.IO Bitcoin Exchange for PC is compatible with Windows 10/8/7 PC.

iOS App

CEX.IO has produced a mobile app for the iOS operating system, which offers the same package of services as the main website. The trading process in the iOS app has the same features. Though, the mobile version has an additional instant buy feature, which allows trading with the use of a smartphone anytime.

This app gives such a benefit as the possibility to set price alerts. The app informs about price changes of a supported asset. Additionally, you can get an alert when the value gets a definite limit. You can use such alerts for Bitcoin, Bitcoin Cash, Ethereum, and Litecoin.


Android App

CEX.IO provides a mobile app for Android owners as well. Such an application allows traders to buy, sell, and exchange cryptocurrencies anytime and anywhere because it gives access to a portable trading platform. All offered crypto and fiat currencies are available for trading in the Android app.

The app features an instant buy option, which allows instant buy of any currency you need.

Customer Support and User Reviews

CEX.IO provides a 24/7 client support system. There is a separate email for complaints ­[email protected], and for business propositions ­ [email protected]. Address for correspondence ­ 33 St. James's Square, London, SW1Y 4JS, United Kingdom.

CEX.IO Alternatives

CEX.IO has competitors because the industry of crypto exchange and trading is very popular all over the world. The most successful alternatives to CEX.IO are Bitstamp, Coinbase Pro, eToro, Coinmama, Kraken, and others.

CEX.IO vs. Bitstamp

Just like CEX.IO, Bitstamp carries two services at the same time. Bitstamp is a brokerage and trading service. It is considered that cryptocurrency buying on Bitstamp is cheaper by 2.5% than on the CEX.IO platform.

On Bitstamp, customers can buy up to $1,500 a day or $15,000 every month.


Is CEX.IO a Wallet?

Although CEX.IO is considered to be an exchange wallet, it just offers the service of fund storage in a corporate wallet of the platform. CEX.IO itself is not an electronic wallet.

CEX.IO is a cryptocurrency exchange that combines brokerage and trading services.

How Do I Deposit on CEX.IO?

To get the possibility to deposit on the CEX.IO platform, you need to register and create a personal account. Then, you need to make several simple steps:

  • Find the Finance page on the official CEX.IO website or click the Deposit button on the main page.
  • Choose the currency for depositing (you can deposit with fiat and cryptocurrencies).
  • Enter a definite deposit sum.
  • Select the payment method.
  • Enter personal information (phone number).
  • Confirm the operation.

Take into account that there are certain limits for depositing operations on CEX.IO.

How Do I Create an API?

API is used as one of the verification methods. It is similar to identification keys like password or login. On CEX.IO, you can create it following these steps:

  • Generate API Key.
  • Save your Secret Key.
  • Activate API.
  • Pass 2FA.

How Can I Buy Cryptocurrency with CEX.IO P2P?

The following simple instruction will help you to buy cryptocurrency with CEX.IO P2P:

  • Sign up and create an account.
  • Make a deposit with fiat or cryptocurrency.
  • Start trading with P2P.

How Do I Start Leveraged Trading on CEX.IO?

If you want to use leverage, which means borrowed funds, to increase the chances of getting benefits from your investments, CEX.IO gives you such a possibility.

To start leveraged trading on CEX.IO, you need to:

  • Create an account.
  • Make a deposit.
  • Choose a margin trading service.
  • Determine the margin (the needed sum).
  • Start leveraged trading.

Can I Withdraw Money from CEX.IO?

Yes, it is possible to withdraw your money from CEX.IO. To provide CEX.IO withdrawal and get your funds, you need to:

  • Find the Finance page on the official website or click the Withdraw button on the main page.
  • Select the currency for withdrawing from the offered list.
  • Enter the wanted amount for withdrawing.
  • Choose the payment method.
  • Enter personal information (phone number, card number, etc.).
  • Confirm the transaction.

Consider that there are determined limits for withdrawals for different currencies and payment methods.

Can I Buy Bitcoins on CEX.IO?

Yes, Bitcoin is one of more than 80 cryptocurrencies available on CEX.IO for trading. To start buying Bitcoins on CEX.IO, it is necessary to:

  • Sign up on the official website.
  • Create a personal CEX.IO account and pass the verification process.
  • Make a deposit (it is possible to deposit with crypto and fiat currency).
  • Choose BTC from the list for buying.

How Do You Buy Bitcoins on CEX.IO?

It is possible to start buying Bitcoins on CEX.IO following these steps:

  • Register on the official CEX.IO website.
  • Create a personal account.
  • Pass a verification procedure.
  • Deposit fiat or cryptocurrency.
  • Open the Buy/Sell page on the website or in the CEX.IO application.
  • Choose BTC from the dropdown list.
  • Select the amount.
  • Choose the payment option (credit cards, bank transfer, or other payment methods).
  • Confirm the transaction.

This instruction is appropriate for buying all cryptocurrencies offered on CEX.IO.

Any Questions?

If you have any questions about the cryptocurrency trading peculiarities on CEX.IO, you can ask our specialists and receive comprehensive answers. We are ready to explain all the specifics of the industry and provide some recommendations.

CEX.IO Review Summary 

83% Overall

We have analyzed key features of CEX.IO based on 3 important criteria for choosing crypto exchange:

  • Trustworthy
  • Usability
  • Fees
    Based on researches and our own tests, we have made an independent rating.

Jack Evans

I became a crypto asset owner in 2014, when the industry was in its infancy. Before that, I was working in the classic US and European stock markets. Since then, I have gained extensive experience in both cryptocurrency investing and day trading. I am happy to share with readers my experience with crypto exchanges, DeFi and NFT instruments.

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